FAQs
Questions, answered directly
What people ask before booking an investigation, including what we can and cannot do.
Can you inspect a line that keeps backing up?
Often yes. Standing water can limit the camera, so the line may need cleaning first; the report will say what was visible.
Do you clean or repair pipes?
No. Inspection and documentation only; cleaning, repair and replacement are contractor work.
Do you locate the defect on the surface?
Yes. Defects are located and marked where locator access is available.
How long does an inspection take?
Most residential lines take under two hours; larger systems depend on access and line length.
Do I get a video?
Yes. Recorded footage is part of the deliverable, with a written summary.
How do I book?
Call (604) 269-5325 or email [email protected] with the line type and the problem history.